Testimonials


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Alison Bradley

CSMS were recommended to us by Partners and Consultants in South Yorkshire as an organisation capable of delivering high quality leads and appointments across a variety of sectors, with employers who would be interested in our product.  

CSMS have since delivered, and had a contract extension to provide this service and we have experienced a high level of customer satisfaction and high quality leads that have contributed to the effective delivery of this service.

On behalf of Business Link Humber, I would have no hesitation in working with CSMS again if the opportunity arose, and recommending those services to others.

Regional Train to Gain Manager, Business Link Humber

Christian Wray

For nearly two years CSMS Ltd has provided an outbound appointment generation function. Essentially, CSMS was tasked with generating sales appointments to a variety of business-to-business opportunities.

The campaign was to generate appointments and sales leads for the external sales team, based upon agreed criteria and increase the awareness of the brand, specific product offerings and messages within the marketplace.

The Challenge - To ensure each of the appointments presented the sales team with a short-, medium- or long-term opportunity to generate business.

The Solution - CSMS uses a variety of mechanisms to ensure the challenge is met, including:

Ensuring that a there was a clear product understanding of the services for each division

Agreeing and adhering to predetermined criteria for a qualified appointment, i.e.Decision-making capabilityUtilising a robust quality control procedure that ensures appointments meet criteria To facilitate diary management

On behalf of INS Sudlows, I would have no hesitation in working with CSMS again if the opportunity arose, and recommending those services to others.

Marketing Manager, INS Sudlows

John Drabble

We found working with CSMS really beneficial. They helped us develop a clear marketing strategy which then formed the basis of the telemarketing campaign. The telemarketing was extremely successful in securing appointments with key decision makers in large manufacturing companies, the service sector, councils and colleges which we would not have had the time or confidence to do on our own.

Director

Absence Management Solutions Ltd

Sarah Whittaker-Gilbey

CSMS consistently assisted us to hit our targets by securing appointments for our team of skills brokers. They helped us to focus our database in certain sectors and developed a strategy to ensure we utilised it in an effective manner.

I regularly recommend CSMS; I know their professional attitude and commitment to delivering exactly what the customer wants, means I can trust them to do the job to a high level of satisfaction.

Project Manager, Business Link South Yorkshire

Steve Bradley

The original selection and involvement of CSMS to undertake a telemarketing initiative targeted at a specific client sector was on behalf of BLSY, was based partly on word of mouth recommendations commending her customer-focused approach, and professionalism.

Following the successful completion of the initial project phase, further work was agreed, with particular consideration given to the proactive development of systems and processes developed by Helen Genn that contributed to the overall achievement of objectives.

On behalf of BLSY, I would have no hesitation in working with CSMS again if the opportunity arose, and recommending those services to others.

High Growth Start Up Development Manager
Business Link South Yorkshire

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